Job Description:

• Conduct thorough needs assessment with stakeholder, including interview, workshops and survey
• Document detailed business requirement using various techniques, such as user stories, use cases and process flows
• Ensure that requirement is clear, concise and traceable
• Analysis existing business processes to identify inefficiencies and areas for improvement.
• Develop process models and documentation to illustrate current and proposed process.
• Recommend process improvement and solution to optimize business operation.
• Work closely with branch support, developers, testers and other to ensure alignment and understanding of requirement
• Resolve conflicts and negotiate solutions to ensure project success
• Assist planning and execution of the project including creation of project plans and timelines. 

Job Qualification:

• Bachelor’s degree in Business Administration, computer or related field
• 3 years of experience as business analyst
• Strong analytical and problem-solving skills
• Good in written and verbal communication skills
• Strong interpersonal and team work