CAB | Cambodia Asia Bank Plc,
Head of Card Operation
Posted: 2019-08-09 / Close: 2019-09-09

Job Location: Phnom Penh

Key Responsibilities:

  • To approved and monitor applications processing data capture for Debit and Credit Card for VISA and UPI.
  • To check and control card embossing file generated before authorized to emboss the card by compared with report.
  • To reviewed cardholder maintenance such as suspended/revoked card, Regenerate Cards or PIN, Added/removed account to card, Close Card in case Customer request or dormant Account…etc. being done properly and correctly base on  Department’s guidelines, procedures and policy.
  • Report number of new and reissue Cards to audit department and prepare NB’s C report monthly.
  • To manage stock of cards and propose cards order purchasing.
  • To reviewed and manage collection.
  • To manage and control dispute of Visa/Master and CUP for both Issuing & Acquiring.
  • To reviewed and propose annual fee charge/fee waiver to get management approval or endorsement.
  • Trouble shooting on cardholder/ Branches inquiries and resolve complaints.
  • To monitor /control Monthly cardholders’ statement for payment.
  • Provide training to branches and or other related department if needs.
  • Any other task assigned by management.


Job Requirements:

  • Holding Bachelor Degree in Banking or other related field 
  • Good command in English
  • At Least 3 years’ experience of Visa/ UPI Debit & Credit Cards issuing
  • Good knowledge of Visa/Master/UPI dispute both Issuing & Acquiring
  • Ability to control Visa/Master/UPI clearing settlement and reconciliation
  • Preparing report for management meeting  and Other (NBC, CBC)
  • Advance knowledge of Microsoft office ( Word, Excel & PowerPoint )
  • Effective communication and management skills
  • Autonomous, quick learner, and pro-active

CAB | Cambodia Asia Bank Plc., ×
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